Overview of Our Support

We know our guides don't cover everything you need so we have a range of ways you can reach out to our teams for assistance.
Our customers are at the heart of everything we do, therefore we focus on providing friendly and responsive support for whatever you need.

Support Ticket

You can reach out to our teams directly from your billing account, we're able to assist with everything via support tickets.

Website Chats

Our team can also be reached via our web-based chat at any time of the day, you can then return when you're ready to see our replies.

Social Media

We have various social media accounts for support and our Discord community. We're currently offline at the moment.

Telephone Support

We're also somtimes available to reach via telephone; other methods work better. We're currently closed at the moment.

We're also able to be reached via our support email: [email protected], anything related to privacy email: [email protected].
If you do need to reach us by telephone for whatever reason, you can click the link above or contact us on: +44 330 043 1505.

Recent Support Videos

Sometimes you need something more visual to understand what we mean, we fully understand that.
We've produced some support guides in a visual format uploaded to our YouTube channel to better explain what we mean.